Privacy policy

Last updated: January 26, 2026

This Privacy Policy describes how GO Running (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://gorunning.club (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions and other information used for account security purposes.

  • Shopping information including the items you view, put in your cart, saved into your account like loyalty points, reviews, referrals or gift cards, or purchases.

  • Customer support information including the information you choose to include in communications with us.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data") via cookies, pixels, and similar technologies. This includes device information, browser information, IP address, and network connection details.

Information We Obtain from Third Parties

We may obtain information about you from vendors and service providers, such as:

  • Companies who support our Site, such as Shopify.

  • Our payment processors (e.g., bank account or credit card information).

  • Online tracking technologies used by third parties we work with.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, manage your account, and arrange for shipping or returns.

  • Marketing and Advertising: To send promotional communications and tailor advertisements on our Site and other platforms.

  • Security and Fraud Prevention: To detect and investigate possible fraudulent or illegal activity.

  • Communicating with You: To provide customer support and maintain our business relationship.

Cookies

We use Cookies to power and improve our Site. For specific information about the Cookies used by Shopify to power our store, see https://www.shopify.com/legal/cookies. You can manage Cookie preferences through your browser settings, though some features of our Site may not function correctly if Cookies are blocked.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to:

  • Vendors performing services on our behalf (IT management, payment processing, shipping).

  • Business and marketing partners for advertising purposes.

  • Affiliates within our corporate group.

  • Legal authorities to comply with applicable laws or protect our rights.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information about children. If you are a parent/guardian who believes your child has provided info to us, please contact us for deletion.

Security and Retention

No security measures are perfect. We recommend avoiding insecure channels for sensitive information. We retain your information as long as necessary to provide Services, resolve disputes, or comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

  • Access/Know what information we hold.

  • Delete your personal information.

  • Correct inaccurate information.

  • Opt-out of the "sale" or "sharing" of information for targeted advertising.

  • Withdraw Consent at any time.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call or email us at support@gorunning.club or contact us at:

GO Running 440 Monticello Avenue, Ste 1802 PMB 597586,

Norfolk, VA, 23510-2670, US.